Starbucks CEO calls AI 'co-pilot,' not replacement for workers amid company turnaround efforts 94.6%
Fox Business - By Daniella Genovese - 12/26/2025, 4:55 PM
Starbucks has been experimenting with artificial intelligence as it seeks to turn around its business and gain an advantage in the competitive industry. But even as the coffee giant pushes forward with automation, its CEO, Brian Niccol, insists that it's designed as a support tool rather than a substitute for workers. "It's more of a... more